Northwest College

Training Schedule

Customer Service

  • Wednesday, February 7, 2018
  • 8:30am - 12:00pm
  • Powell: 1397 Fort Drum Drive, NWC Center for Training and Development Classroom
  • $20 - (see discount for multiple employees)
  • Anna Sapp, Program Coordinator - NWC CTD

Customer Service is a highly important function of every business. The impression held by others of your business can be determined by the effectiveness of customer service. The result of good customer service can influence the decision of whether the customer chooses to do business with you or if you ever get their repeat business. Good customer service can and will increase your sales!                                                                                                                                     customer service                                              

An employee who is trained in customer service can result in greater sales and a higher degree of brand loyalty. The main reason customers no longer do business with an organization is how they felt they were treated or if they felt valued. Come learn how you and your staff can make great customer service an essential component of how you do business.

($5 discount per person if sending more than 5 employees). 



To register or for more information: call 307-754-6062 or email PowellCTD@nwc.edu

Important! Registration is not complete until payment is made.