Northwest College

NWC Key Performance Indicators

vision
2020
Innovation & Distinction in...

Strategic Vision's Key Performance Indicators

NWC's ambitious but attainable goals are to maintain or exceed the current institutional performance, as well as meet or exceed state and national benchmarks.

A. Experience

A.1. Student Engagement
Measure Description Source 2016 Report Result 2017 Report Result (Current)
a. Active and collaborative learning CCSSE (IR) NWC: 54.7
National Cohort: 50.0

CCSSE 2015
NWC: 56.2
National Cohort: 50.0

CCSSE 2017
b. Student effort CCSSE (IR) NWC: 50.6
National Cohort: 50.0

CCSSE 2015
NWC: 54.5
National Cohort: 50.0

CCSSE 2017
c. Academic challenge CCSSE (IR) NWC: 48.3
National Cohort: 50.0

CCSSE 2015
NWC: 53.3
National Cohort: 50.0

CCSSE 2017
d. Student-faculty interaction CCSSE (IR) NWC: 56.5
National Cohort: 50.0

CCSSE 2015
NWC: 57.2
National Cohort: 50.0

CCSSE 2017
e. Support for learners CCSSE (IR) NWC: 54.2
National Cohort: 50.0

CCSSE 2015
NWC: 51.7
National Cohort: 50.0

CCSSE 2017
A.2. Educational Experience
Measure Description Source 2016 Report Result 2017 Report Result (Current)
a. Achievement of student learning outcomes Graduate Exit Survey (IR)

81%
Strongly Agree/Agree

(N=60)

2015-16 Graduates

92%
Strongly Agree/Agree

(N=94)

2016-17 Graduates

b. Student satisfaction with overall offerings and services Graduate Exit Survey (IR)

92%
Very Satisfied/Satisfied

(N=60)

2015-16 Graduates

91%
Very Satisfied/Satisfied

(N=95)

2016-17 Graduates

c. Overall student experience Graduate Exit Survey (IR)

83%
Excellent/Good

(N=58)

2015-16 Graduates

80%
Excellent/Good

(N=93)

2016-17 Graduates

A.3. Preparation for Transfer or Workforce
Measure Description Source 2016 Report Result 2017 Report Result (Current)
a. Transfer students Transfer Summary (IR) 27% of students transferred
Of these, 77% to 4-Yr Institutions; 23% to 2-Yr

2015-16 non-returning degree/
certificate-seeking transfer students
28% of students transferred
Of these, 76% to 4-Yr Institutions; 24% to 2-Yr

2016-17 non-returning degree/
certificate-seeking transfer students
b. Career/technical education (CTE) employment rate in field of study Perkins 4P1 Survey (IR)

54%

(N=28)

2014-15 non-returning CTE students

34%

(N=41)

2015-16 non-returning CTE students

c. Transfer student performance UW New Transfer Students Report (IR)

3.05
NWC transfer first semester UW GPA

(N=49)

2.90
WY community college transfer
first-semester UW GPA

(N=619)

Fall 2015 UW cohort

2.83
NWC transfer first semester UW GPA

(N=72)

2.96
WY community college transfer
first-semester UW GPA

(N=629)

Fall 2016 UW cohort

A.4. Retention and Degree/Certificate Completion
Measure Description Source 2016 Report Result 2017 Report Result (Current)
a. Retention rate WCCC Performance Indicator Report (IR)

60%
Fall-to-fall
full-time, first-time,
degree-seeking students

(N=366)

Fall 2014 to Fall 2015

62%
Fall-to-fall
full-time, first-time, 
degree-seeking students 

(N=339)

Fall 2015 to Fall 2016

b. Completions IPEDS Completions (IR) 333
Degrees

36
Certificates

2015-16
308
Degrees

46
Certificates

2016-17
c. Degree/certificate completion rate IPEDS Graduation Rates (IR)

30%
Full-time, first-time, degree-
seeking students completing
within 150% of normal time
to completion

(N=420)

Fall 2012 cohort

37%
Full-time, first-time, degree-
seeking students completing 
within 150% of normal time 
to completion

(N=372)

Fall 2013 cohort

d. Associate degree completions per 100 FTE IPEDS Data Center; IR Calculation (IR) 23.9
ranked 2nd in WY CC

2014-15 completions
26.0
ranked 1st in WY CC

2015-16 completions

B. Connections

B.1. Commitment to Competitive Compensation Model
Measure Description Source 2016 Report Result 2017 Report Result (Current)
a. Regionally competitive salaries IPEDS1; Wyoming Community Colleges2; College and University Professional Association for HR3; Mountain States Association of Community Colleges4; Mountain States Employers Council5; Bureau of Labor Statistics6 (HR) Faculty1: 104%
Classified Staff2,5,6: 91%
Professional Staff2,3,4,5,6: 98%
Administrators2,3,4: 100%
Percent of market

most recent data available in FY16
Faculty1: 101%
Classified Staff2,5,6: 90%
Professional Staff2,3,4,5,6: 93%
Administrators2,3,4: 93%
Percent of market

most recent data available in FY17
b. Employee satisfaction with benefits package PACE Custom #19 (IR)

72%
(Satisfied/Very Satisfied)

(N=176)

PACE 2016

72% 
(Satisfied/Very Satisfied)

(N=176)

PACE 2016

B.2. Professional Growth and Continual Learning Opportunities
Measure Description Source 2016 Report Result 2017 Report Result (Current)
a. Employee satisfaction with opportunities to learn and grow PACE Custom #12 (IR)

76%
Satisfied/Very Satisfied

(N=185)

PACE 2016

76% 
Satisfied/Very Satisfied

(N=185)

PACE 2016

b. Employee satisfaction with professional development and training opportunities PACE #46 (IR)

67%
Satisfied/Very Satisfied

(N=186)

PACE 2016

67% 
Satisfied/Very Satisfied

(N=186)

PACE 2016

B.3. Connections within Northwest College
Measure Description Source 2016 Report Result 2017 Report Result (Current)
a. Employee satisfaction with cooperation across departments PACE Custom #15 (IR)

52%
Satisfied/Very Satisfied

(N=189)

PACE 2016

52% 
Satisfied/Very Satisfied

(N=189)

PACE 2016

b. Employee satisfaction with communication among faculty, administration, and staff PACE Custom #16 (IR)

37%
Satisfied/Very Satisfied

(N=190)

PACE 2016

37% 
Satisfied/Very Satisfied

(N=190)

PACE 2016

c. Employee pride in institution PACE Custom #14 (IR)

81%
Satisfied/Very Satisfied

(N=189)

PACE 2016

81% 
Satisfied/Very Satisfied

(N=189)

PACE 2016

B.4. Connections within Service Area
Measure Description Source 2016 Report Result 2017 Report Result (Current)
a. Service area credit headcount (unduplicated) Enrollment Report (IR) 1220
(70% out of 1754 headcount)

Fall 2015
1181
(69% out of 1715 headcount)

Fall 2016
b. Service area non-credit headcount (duplicated) WFD Reporting Matrix; Non-Credit Enrollment Reports (IR) 3137
Workforce/PVCE

2015-16
2970
Workforce/PVCE

2016-17
c. Number of institutional partnerships Partnership Report (IR) 344

2015-16
375

2016-17

C. Environment

C.1. Up-to-date technology
Measure Description Source 2016 Report Result 2017 Report Result (Current)
a. Bandwidth sufficiency Cacti Network Monitoring Software (CS) Maxed out bandwidth: 0 days

FY16
Maxed out bandwidth: 0 days

FY17
b. Employee satisfaction with college technology Employee Survey (IR) Developing survey

77% 
Satisfied/Very Satisfied

(N=120)

Fall 2017

c. Student satisfaction with college technology CCSSE Custom #10 (IR) Developing survey

83% 
Satisfied/Very Satisfied

(N=439)

CCSSE 2017

C.2. Up-to-date facilities
Measure Description Source 2016 Report Result 2017 Report Result (Current)
a. Efficiency of facilities NACUBO Key Facilities Metrics (VPAS)

Energy (Gas and Electric) Million BTU (MMBTU):

Per Total Gross Square Footage (GSF)=0.070

Per Student FTE=36.87


Electrical Kilowatt Hours:

Per Total GSF=6.32

Per Student FTE=3.32K


Gas MMBTU:

Per Total GSF=0.048

Per Student FTE=25.52


FY15 (corrected)

Energy (Gas and Electric) Million BTU (MMBTU):

Per Total Gross Square Footage (GSF)=0.078

Per Student FTE=40.87


Electrical Kilowatt Hours:

Per Total GSF=6.24

Per Student FTE=3.27K


Gas MMBTU:

Per Total GSF=0.057

Per Student FTE=29.68


FY17

b. Effective use of space Wyoming Space Needs Model (VPAS) NWC Total Existing ASF: 408,739
ASF=assignable square feet

NWC Eligible Existing ASF: 320,477
WY Standard ASF: 256,835

Surplus ASF over Standard: 63,642

Fall 2015
NWC Total Existing ASF: 408,739
ASF=assignable square feet

NWC Eligible Existing ASF: 320,477
WY Standard ASF: 260,343

Surplus ASF over Standard: 60,134

Fall 2016
c. Employee satisfaction with college facilities PACE Custom #17 (IR)

71%
Satisfied/Very Satisfied

(N=182)

PACE 2016

71% 
Satisfied/Very Satisfied

(N=182)

PACE 2016

d. Student satisfaction with college facilities CCSSE Custom #6 (IR)

94%
Satisfied/Very Satisfied

(N=425)

CCSSE 2015

93% 
Satisfied/Very Satisfied

(N=449)

CCSSE 2017

C.3. Sound financial practices
Measure Description Source 2016 Report Result 2017 Report Result (Current)
a. Number of material findings on annual audit Annual Audit Report (VPAS) 0 findings

FY16
0 findings

FY17
b. Cost per FTE Student National Community College Benchmark Project, Form 20A (IR) $9,494
WY CC Percentile: 83%
National Percentile: 92%

NCCBP 2016
$10,572
WY CC Percentile: 67%
National Percentile: 93%

NCCBP 2017