FAQs
Does it cost anything to see the doctor or the nurse?
No, most of our services are free. We do not charge for consulting with our physician or nurse. There are small fees for antibiotics, immunizations, certain tests and some medical supplies.
Do I need to bring money for those charges?
No, we will bill your student account directly.
What if I need to go off-campus for health care?
Any charges incurred at outside facilities are your responsibility.
Check with your insurance company about specific coverage.
What if I am too sick to attend class/chapel? Will I get an excused absence?
Absences due to illness must be reported to the Health Services Office each day. If at all possible, this needs to be done in person and not by phone. Health Services does not excuse students from class or chapel, but will provide documented verification and support for the absence.
What about health insurance?
All full-time traditional day school students are required to carry health insurance. Evidence of insurance must be submitted to the college prior to, or at registration. A college-approved policy is available to students who are not participating in another plan. Students may sign up for this insurance through theROCK. To access, click on the Academics tab, next, under the Electronic Signatures channel, select the Continuing Students link, followed by Insurance.
If I get sick and you are closed, what do I do then?
We operate much like your own doctor's office. During the day, we have office hours from 9 a.m.–4 p.m. If you are ill and can wait until the next day, you can come see us then. However, if your need is more urgent, please contact the Student Center desk (651-631-5307 or x5307) and ask for the on-duty Resident Director. He or she can assist you. If you know that you need to see a physician, refer to the Local Health Care Facilities link on the left for a list of options for urgent medical care.
What if I or someone I know has a life-threatening emergency?
If you find yourself in this situation, first call 911 (some campus phones require you to dial 9 first), then public safety at 651-631-5310 (x5310). Also notify the Resident Director, by contacting them through the Student Center desk at 651-631-5310.
Are there any requirements for me to fulfill?
Yes, all new students must complete a medical history form. Minnesota state law requires that you be immunized against diphtheria, tetanus, measles, mumps and rubella. You're able to complete your medical history form, including providing information on these required immunizations, on theROCK.
Some of my medical concerns are personal and private. I don't want others to know.
We understand that health information about you and your health is personal. We are committed to protecting health information about you. In fact, we are required to do so under HIPAA laws that regulate health professionals. We create a record of your care and the services that you receive from us. We treat this record as confidential and are not able to share it with others without your permission.
What should I include in my first aid kit?
- Bandages for small cuts and scrapes
- Gauze and adhesive tape
- An elastic bandage for wrapping sprains
- Liquid soap and antibacterial/antibiotic ointment
- A thermometer
- An ice pack
- Medicine for allergies, cough, cold and sore throat (cough drops)
- Acetaminophen or ibuprofen for aches and pains
- Copy of health and immunization records and insurance card
