NWC Key Performance Indicators :: Institutional Research :: Northwest College

NWC Key Performance Indicators

Vision2020 graphic

Strategic Vision's Key Performance Indicators

NOTE: Due to the recent institutional transformation work the College has embarked upon, as well as the shift in campus operations required to appropriately address the COVID-19 pandemic, the timeline to transition to our next Vision—including development of updated KPIs—has been extended. Strategic planning for the College's next strategic vision is in development now.

NWC's ambitious but attainable goals are to maintain or exceed the current institutional performance, as well as meet or exceed state and national benchmarks.

A. Experience

A.1. Student Engagement

Measure

Description

Source

2016-17

2017-18

2018-19

2019-20

2020-21

2021-22

Active and collaborative learning

CCSSE (IR)

NWC: 54.7

Wyoming: 51.6
National Cohort: 50.0

CCSSE 2015

NWC: 56.2

Wyoming: 52.1
National Cohort: 50.0

CCSSE 2017

NWC: 56.2

Wyoming: 52.1
National Cohort: 50.0

CCSSE 2017

NWC: 51.2

Wyoming: 52.8
National Cohort: 50.0

CCSSE 2019

NWC: 51.2

Wyoming: 52.8
National Cohort: 50.0

CCSSE 2019

NWC: 48.3

Wyoming: 49.9
National Cohort: 50.0

CCSSE 2021

Student effort

CCSSE (IR)

NWC: 50.6

Wyoming: 48.8
National Cohort: 50.0

CCSSE 2015

NWC: 54.5

Wyoming: 49.7
National Cohort: 50.0

CCSSE 2017

NWC: 54.5

Wyoming: 49.7
National Cohort: 50.0

CCSSE 2017

NWC: 46.9

Wyoming: 46.2
National Cohort: 50.0

CCSSE 2019

NWC: 46.9

Wyoming: 46.2
National Cohort: 50.0

CCSSE 2019

NWC: 43.8

Wyoming: 46.6
National Cohort: 50.0

CCSSE 2021

Academic challenge

CCSSE (IR)

NWC: 48.3

Wyoming: 48.4
National Cohort: 50.0

CCSSE 2015

NWC: 53.3

Wyoming: 50.2
National Cohort: 50.0

CCSSE 2017

NWC: 53.3

Wyoming: 50.2
National Cohort: 50.0

CCSSE 2017

NWC: 47.9

Wyoming: 51.3
National Cohort: 50.0

CCSSE 2019

NWC: 47.9

Wyoming: 51.3
National Cohort: 50.0

CCSSE 2019

NWC: 47.4

Wyoming: 51.1
National Cohort: 50.0

CCSSE 2021

Student-faculty interaction

CCSSE (IR)

NWC: 56.5

Wyoming: 53.5
National Cohort: 50.0

CCSSE 2015

NWC: 57.2

Wyoming: 53.7
National Cohort: 50.0

CCSSE 2017

NWC: 57.2

Wyoming: 53.7
National Cohort: 50.0

CCSSE 2017

NWC: 52.1

Wyoming: 53.6
National Cohort: 50.0

CCSSE 2019

NWC: 52.1

Wyoming: 53.6
National Cohort: 50.0

CCSSE 2019

NWC: 50.7

Wyoming: 51.2
National Cohort: 50.0

CCSSE 2021

Support for learners

CCSSE (IR)

NWC: 54.2

Wyoming: 50.6
National Cohort: 50.0

CCSSE 2015

NWC: 51.7

Wyoming: 49.1
National Cohort: 50.0

CCSSE 2017

NWC: 51.7

Wyoming: 49.1
National Cohort: 50.0

CCSSE 2017

NWC: 47.8

Wyoming: 48.5
National Cohort: 50.0

CCSSE 2019

NWC: 47.8

Wyoming: 48.5
National Cohort: 50.0

CCSSE 2019

NWC: 46.6

Wyoming: 47.5
National Cohort: 50.0

CCSSE 2021

A.2. Educational Experience
Measure	Description	Source	2016-17	2017-18	2018-19	2019-20	2020-21	2021-22
a.	Achievement of student learning outcomes	Graduate Exit Survey (IR)	Strongly Agree/Agree: 81% Neutral: 18% Disagree/Strongly Disagree: 1% (N=60) 2015-16 Graduates	Strongly Agree/Agree: 92% Neutral: 7% Disagree/Strongly Disagree: 1% (N=94) 2016-17 Graduates	Strongly Agree/Agree: 85% Neutral: 14% Disagree/Strongly Disagree: 1% (N=131) 2017-18 Graduates	Strongly Agree/Agree: 89% Neutral: 9% Disagree/Strongly Disagree: 3% (N=95) 2018-19 Graduates	Strongly Agree/Agree: 88% Neutral: 8% Disagree/Strongly Disagree: 5% (N=98) 2019-20 Graduates	Strongly Agree/Agree: 90% Neutral: 9% Disagree/Strongly Disagree: 0% (N=63) 2020-21 Graduates
b.	Student satisfaction with overall offerings and services	Graduate Exit Survey (IR)	Very Satisfied/Satisfied: 92% Dissatisfied/Very Dissatisfied: 8% (N=60) 2015-16 Graduates	Very Satisfied/Satisfied: 91% Dissatisfied/Very Dissatisfied: 9% (N=95) 2016-17 Graduates	Very Satisfied/Satisfied: 91% Dissatisfied/Very Dissatisfied: 9% (N=139) 2017-18 Graduates	Very Satisfied/Satisfied: 72% Neutral: 21% Dissatisfied/Very Dissatisfied: 7% (N=71) Added Neutral option 2018-19 Graduates	Very Satisfied/Satisfied: 72% Neutral: 20% Dissatisfied/Very Dissatisfied: 8% (N=79) 2019-20 Graduates	Very Satisfied/Satisfied: 66% Neutral: 27% Dissatisfied/Very Dissatisfied: 7% (N=46) 2020-21 Graduates
c.	Overall student experience	Graduate Exit Survey (IR)	Excellent/Good: 83% Average: 16% Poor/Very Poor: 2% (N=58) 2015-16 Graduates	Excellent/Good: 80% Average: 14% Poor/Very Poor: 6% (N=93) 2016-17 Graduates	Excellent/Good: 84% Average: 15% Poor/Very Poor: 1% (N=137) 2017-18 Graduates	Excellent/Good: 86% Average: 13% Poor/Very Poor: 1% (N=70) 2018-19 Graduates	Excellent/Good: 82% Average: 12% Poor/Very Poor: 7% (N=76) 2019-20 Graduates	Excellent/Good: 71% Average: 20% Poor/Very Poor: 9% (N=45) 2020-21 Graduates

A.3. Preparation for Transfer or Workforce
Measure	Description	Source	2016-17	2017-18	2018-19	2019-20	2020-21	2021-22
a.	Transfer students	Transfer Summary (IR)	27% of students transferred Of these, 77% to 4-Yr Institutions; 23% to 2-Yr 2015-16 non-returning degree/ certificate-seeking transfer students	28% of students transferred Of these, 76% to 4-Yr Institutions; 24% to 2-Yr 2016-17 non-returning degree/ certificate-seeking transfer students	30% of students transferred Of these, 76% to 4-Yr Institutions; 24% to 2-Yr 2017-18 non-returning degree/ certificate-seeking transfer students	33% of students transferred Of these, 76% to 4-Yr Institutions; 24% to 2-Yr 2018-19 non-returning degree/ certificate-seeking transfer students	28% of students transferred Of these, 76% to 4-Yr Institutions; 24% to 2-Yr 2019-20 non-returning degree/ certificate-seeking transfer students	26% of students transferred Of these, 73% to 4-Yr Institutions; 27% to 2-Yr 2020-21 non-returning degree/ certificate-seeking transfer students
b.	Career/technical education (CTE) employment rate in field of study	Perkins 4P1 Survey (IR)	34% (N=41) 2015-16 non-returning CTE students	44% (N=41) 2016-17 non-returning CTE students	28% (N=36) 2017-18 non-returning CTE students	40% (N=20) 2018-19 non-returning CTE students	37% (N=30) 2019-20 non-returning CTE students	35% (N=31) 2020-21 non-returning CTE students
c.	Transfer student performance	UW New Transfer Students Report (IR)	3.05 NWC transfer first semester UW GPA (N=49) 2.90 WY community college transfer first-semester UW GPA (N=619) Fall 2015 UW cohort	2.83 NWC transfer first semester UW GPA (N=72) 2.96 WY community college transfer first-semester UW GPA (N=629) Fall 2016 UW cohort	2.90 NWC transfer first semester UW GPA (N=71) 2.96 WY community college transfer first-semester UW GPA (N=665) Fall 2017 UW cohort	2.96 NWC transfer first semester UW GPA (N=89) 2.96 WY community college transfer first-semester UW GPA (N=699) Fall 2018 UW cohort	2.76 NWC transfer first semester UW GPA (N=81) 3.02 WY community college transfer first-semester UW GPA (N=686) Fall 2019 UW cohort	2.68 NWC transfer first semester UW GPA (N=55) 2.98 WY community college transfer first-semester UW GPA (N=622) Fall 2020 UW cohort

A.4. Retention and Degree/Certificate Completion
Measure	Description	Source	2016-17	2017-18	2018-19	2019-20	2020-21	2021-22
a.	Retention rate	WCCC Performance Indicator Report (IR)	62% Fall-to-fall full-time, first-time, degree-seeking students (N=339) Fall 2015 to Fall 2016	61% Fall-to-fall full-time, first-time, degree-seeking students (N=402) Fall 2016 to Fall 2017	60% Fall-to-fall full-time, first-time, degree-seeking students (N=348) Fall 2017 to Fall 2018	65% Fall-to-fall full-time, first-time, degree-seeking students (N=298) Fall 2018 to Fall 2019	57% Fall-to-fall full-time, first-time, degree-seeking students (N=269) Fall 2019 to Fall 2020	54% Fall-to-fall full-time, first-time, degree-seeking students (N=281) Fall 2020 to Fall 2021
b.	Completions	IPEDS Completions (IR)	333 Degrees 36 Certificates 2015-16	308 Degrees 46 Certificates 2016-17	354 Degrees 85 Certificates 2017-18	337 Degrees 33 Certificates 2018-19	291 Degrees 55 Certificates 2019-20	277 Degrees 34 Certificates 2020-21
c.	Degree/certificate completion rate	IPEDS Graduation Rates (IR)	30% Full-time, first-time, degree- seeking students completing within 150% of normal time to completion (N=420) Fall 2012 cohort	37% Full-time, first-time, degree- seeking students completing within 150% of normal time to completion (N=372) Fall 2013 cohort	39% Full-time, first-time, degree- seeking students completing within 150% of normal time to completion (N=366) Fall 2014 cohort	39% Full-time, first-time, degree- seeking students completing within 150% of normal time to completion (N=324) Fall 2015 cohort	44% Full-time, first-time, degree- seeking students completing within 150% of normal time to completion (N=410) Fall 2016 cohort	44% Full-time, first-time, degree- seeking students completing within 150% of normal time to completion (N=352) Fall 2017 cohort
d.	Associate degree completions per 100 FTE	IPEDS Data Center; IR Calculation (IR)	26.0 ranked 1st in WY CC 2015-16 completions	23.9 ranked 3rd in WY CC 2016-17 completions	28.5 ranked 1st in WY CC 2017-18 completions	31.3 ranked 1st in WY CC 2018-19 completions	28.7 ranked 1st in WY CC 2019-20 completions	28.1 ranked 2nd in WY CC 2020-21 completions

B. Connections

B.1. Commitment to Competitive Compensation Model

Measure

Description

Source

2016-17

2017-18

2018-19

2019-20

2020-21

2021-22

Regionally competitive salaries

IPEDS¹; Wyoming Community Colleges²; College and University Professional Association for HR³; Mountain States Association of Community Colleges⁴; Mountain States Employers Council⁵; Bureau of Labor Statistics⁶ (HR)

Faculty¹: 104%
Classified Staff^2,5,6: 91%
Professional Staff^2,3,4,5,6: 98%
Administrators^2,3,4: 100%
Percent of market

most recent data available in December 2016

Faculty¹: 101%
Classified Staff^2,4,5,6: 90%
Professional Staff^2,3,4,5,6: 93%
Administrators^2,3,4: 93%
Percent of market

most recent data available in January 2018

Faculty¹: 100%
Classified Staff^2,4,5,6: 98%
Professional Staff^2,3,4,5,6: 99%
Administrators^2,3,4: 95%
Percent of market

most recent data available in January 2019 (based on NWC salaries after 2018 increases)

Faculty^1,2,3,4: 103%
Classified Staff^2,4,5,6: 94%
Professional Staff^2,3,4,5,6: 96%
Administrators^2,3,4: 94%
Percent of market

most recent data available in November 2019

Faculty^1,2,3,4: 106%
Classified Staff^2,4,5,6: 90%
Professional Staff^2,3,4,5,6: 93%
Administrators^2,3,4: 93%
Percent of market

most recent data available in February 2021

Faculty^1,2,3,4: 103%
Classified Staff^2,4,5,6: 90%
Professional Staff^2,3,4,5,6: 91%
Administrators^2,3,4: 90%
Percent of market

most recent data available in November 2021

Employee satisfaction with benefits package

PACE Custom #19 (IR)

72%
(Satisfied/Very Satisfied)

(N=176)

PACE 2016

72%
(Satisfied/Very Satisfied)

(N=176)

PACE 2016

72%
(Satisfied/Very Satisfied)

(N=162)

PACE 2018

72%
(Satisfied/Very Satisfied)

(N=162)

PACE 2018

74%
(Satisfied/Very Satisfied)

(N=140)

PACE 2020

74%
(Satisfied/Very Satisfied)

(N=140)

PACE 2020

B.2. Professional Growth and Continual Learning Opportunities

Measure

Description

Source

2016-17

2017-18

2018-19

2019-20

2020-21

2021-22

Employee satisfaction with opportunities to learn and grow

PACE Custom #12 (IR)

76%
Satisfied/Very Satisfied

(N=185)

PACE 2016

76%
Satisfied/Very Satisfied

(N=185)

PACE 2016

71%
Satisfied/Very Satisfied

(N=173)

PACE 2018

71%
Satisfied/Very Satisfied

(N=173)

PACE 2018

Removed custom question from survey because a standard question was similar (see. B.2.b)

N/A

Employee satisfaction with professional development and training opportunities

PACE #46 (IR)

67%
Satisfied/Very Satisfied

(N=186)

PACE 2016

67%
Satisfied/Very Satisfied

(N=186)

PACE 2016

66%
Satisfied/Very Satisfied

(N=174)

PACE 2018

66%
Satisfied/Very Satisfied

(N=174)

PACE 2018

46%
Satisfied/Very Satisfied

(N=148)

PACE 2020

46%
Satisfied/Very Satisfied

(N=148)

PACE 2020

B.3. Connections within Northwest College
Measure	Description	Source	2016-17	2017-18	2018-19	2019-20	2020-21	2021-22
a.	Employee satisfaction with cooperation across departments	PACE Custom #15 (IR)	52% Satisfied/Very Satisfied (N=189) PACE 2016	52% Satisfied/Very Satisfied (N=189) PACE 2016	56% Satisfied/Very Satisfied (N=168) PACE 2018	56% Satisfied/Very Satisfied (N=168) PACE 2018	55% Satisfied/Very Satisfied (N=148) PACE 2020	55% Satisfied/Very Satisfied (N=148) PACE 2020
b.	Employee satisfaction with extent to which information is shared within the institution	PACE #10 (IR)	42% Satisfied/Very Satisfied (N=197) PACE 2016	42% Satisfied/Very Satisfied (N=197) PACE 2016	50% Satisfied/Very Satisfied (N=177) PACE 2018	50% Satisfied/Very Satisfied (N=177) PACE 2018	48% Satisfied/Very Satisfied (N=155) PACE 2020	48% Satisfied/Very Satisfied (N=155) PACE 2020
c.	Employee pride in institution	PACE Custom #14 (IR)	81% Satisfied/Very Satisfied (N=189) PACE 2016	81% Satisfied/Very Satisfied (N=189) PACE 2016	79% Satisfied/Very Satisfied (N=177) PACE 2018	79% Satisfied/Very Satisfied (N=177) PACE 2018	69% Satisfied/Very Satisfied (N=151) PACE 2020	69% Satisfied/Very Satisfied (N=151) PACE 2020

B.4. Connections within Service Area
Measure	Description	Source	2016-17	2017-18	2018-19	2019-20	2020-21	2021-22
a.	Service area credit headcount (unduplicated)	Enrollment Report (IR)	1181 69% out of 1715 total Fall 2016	1182 70% out of 1693 total Fall 2017	1090 72% out of 1524 total Fall 2018	1041 71% out of 1461 total Fall 2019	1018 71% out of 1443 total Fall 2020	1036 72% out of 1442 total Fall 2021
b.	Service area non-credit headcount (duplicated)	Center for Training and Development Annual Summary (IR)	2860 Workforce Development 277 Powell Valley Community Ed 2015-16	2453 Workforce Development 525 Powell Valley Community Ed 2016-17	1770 Workforce Development 292 Powell Valley Community Ed 2017-18	1963 Workforce Development 325 Powell Valley Community Ed 2018-19	1036 Workforce Development 125 Powell Valley Community Ed 2019-20	1216 Workforce Development 154 Powell Valley Community Ed 2020-21
c.	Number of institutional partnerships	Partnership Report (IR)	344 2015-16	375 2016-17	337 2017-18	323 2018-19	337 2019-20	371 2020-21

C. Environment

C.1. Up-to-date technology
Measure	Description	Source	2016-17	2017-18	2018-19	2019-20	2020-21	2021-22
a.	Bandwidth sufficiency	Cacti Network Monitoring Software (CS)	Maxed out bandwidth: 0 days FY16	Maxed out bandwidth: 0 days FY17	Maxed out bandwidth: 0 days FY18	Maxed out bandwidth: 0 days FY19	Maxed out bandwidth: 0 days FY20	Maxed out bandwidth: 0 days FY21
b.	Employee satisfaction with functionality of college technology	PACE Custom #4 (IR)	Developing survey	77% Satisfied/Very Satisfied (N=120) Fall 2017 NWC Survey	81% Satisfied/Very Satisfied (N=172) PACE 2018	81% Satisfied/Very Satisfied (N=172) PACE 2018	80% Satisfied/Very Satisfied (N=149) PACE 2020	80% Satisfied/Very Satisfied (N=149) PACE 2020
c.	Student satisfaction with functionality of college technology	CCSSE Custom #10 (IR)	Developing survey	83% Satisfied/Very Satisfied (N=439) CCSSE 2017	83% Satisfied/Very Satisfied (N=439) CCSSE 2017	83% Satisfied/Very Satisfied (N=356) CCSSE 2019	83% Satisfied/Very Satisfied (N=356) CCSSE 2019	No longer asked on survey

C.2. Up-to-date facilities
Measure	Description	Source	2016-17	2017-18	2018-19	2019-20	2020-21	2021-22
a.	Efficiency of facilities	NACUBO Key Facilities Metrics (VPAS)	Energy (Gas and Electric) Million BTU (MMBTU): Per Total Gross Square Footage (GSF)=0.070 Per Student FTE=36.87 Electrical Kilowatt Hours: Per Total GSF=6.32 Per Student FTE=3.32K Gas MMBTU: Per Total GSF=0.048 Per Student FTE=25.52 FY15 (corrected)	Energy (Gas and Electric) Million BTU (MMBTU): Per Total Gross Square Footage (GSF)=0.078 Per Student FTE=40.87 Electrical Kilowatt Hours: Per Total GSF=6.24 Per Student FTE=3.27K Gas MMBTU: Per Total GSF=0.057 Per Student FTE=29.68 FY17	Energy (Gas and Electric) Million BTU (MMBTU): Per Total Gross Square Footage (GSF)=0.078 Per Student FTE=42.80 Electrical Kilowatt Hours: Per Total GSF=6.30 Per Student FTE=3.44K Gas MMBTU: Per Total GSF=0.027 Per Student FTE=14.70 FY18	no material change	no material change	no material change
b.	Effective use of space	Wyoming Space Needs Model (VPAS)	NWC Total Existing ASF: 408,739 ASF=assignable square feet NWC Eligible Existing ASF: 320,477 WY Standard ASF: 256,835 Surplus ASF over Standard: 63,642 Fall 2015	NWC Total Existing ASF: 408,739 ASF=assignable square feet NWC Eligible Existing ASF: 320,477 WY Standard ASF: 260,343 Surplus ASF over Standard: 60,134 Fall 2016	NWC Total Existing ASF: 408,739 ASF=assignable square feet NWC Eligible Existing ASF: 320,477 WY Standard ASF: 260,343 Surplus ASF over Standard: 60,134 Fall 2016	NWC Total Existing ASF: 408,739 ASF=assignable square feet NWC Eligible Existing ASF: 320,477 WY Standard ASF: 260,343 Surplus ASF over Standard: 60,134 Fall 2016	NWC Total Existing ASF: 408,739 ASF=assignable square feet NWC Eligible Existing ASF: 320,477 WY Standard ASF: 260,343 Surplus ASF over Standard: 60,134 Fall 2016	NWC Total Existing ASF: 408,739 ASF=assignable square feet NWC Eligible Existing ASF: 320,477 WY Standard ASF: 260,343 Surplus ASF over Standard: 60,134 Fall 2016
c.	Employee satisfaction with college facilities	PACE Custom #17 (IR)	71% Satisfied/Very Satisfied (N=182) PACE 2016	71% Satisfied/Very Satisfied (N=182) PACE 2016	83% Satisfied/Very Satisfied (N=167) PACE 2018	83% Satisfied/Very Satisfied (N=167) PACE 2018	79% Satisfied/Very Satisfied (N=146) PACE 2020	79% Satisfied/Very Satisfied (N=146) PACE 2020
d.	Student satisfaction with college facilities	CCSSE Custom #6 (IR)	94% Satisfied/Very Satisfied (N=425) CCSSE 2015	93% Satisfied/Very Satisfied (N=449) CCSSE 2017	93% Satisfied/Very Satisfied (N=449) CCSSE 2017	93% Satisfied/Very Satisfied (N=356) CCSSE 2019	93% Satisfied/Very Satisfied (N=356) CCSSE 2019	No longer asked on survey

C.3. Sound financial practices
Measure	Description	Source	2016-17	2017-18	2018-19	2019-20	2020-21	2021-22
a.	Number of material findings on annual audit	Annual Audit Report (VPAS)	0 findings FY16	0 findings FY17	0 findings FY18	0 findings FY19	0 findings FY20	0 findings FY21
b.	Cost per FTE Student	National Community College Benchmark Project, Form 20A (IR)	$9,494 WY CC Percentile: 83% National Percentile: 92% NCCBP 2015	$10,572 WY CC Percentile: 67% National Percentile: 93% NCCBP 2016	$8,471 WY CC Percentile (5 colleges): 80% National Percentile: 89% NCCBP 2017	$8,820 WY CC Percentile (5 colleges): 80% National Percentile: 86% NCCBP 2018	$10,585 WY CC Percentile (5 colleges): 80% National Percentile: 94% NCCBP 2019	$10,839 WY CC Percentile: N/A National Percentile: 90% NCCBP 2020